This Sales Agent role involves collaborating closely with the company's leadership and sales team to drive sales operations, convert leads efficiently, and deliver exceptional client service throughout the real estate property acquisition process. The ideal candidate must be dependable, coachable, and possess genuine enthusiasm for the real estate sector.
Key Responsibilities
- Promote and showcase available properties to potential clients using various channels, including site visits, calls, WhatsApp, email, and presentations.
- Build, manage, and maintain strong, lasting relationships with both new prospects and existing clients.
- Proactively identify and engage new leads, ensure consistent follow-up, and successfully close sales transactions.
- Match clients to suitable properties based on their individual needs and preferences.
- Coordinate and attend property viewings, open houses, and exhibitions.
- Provide timely and actionable feedback to the marketing and operations teams to continually enhance the customer experience.
- Maintain accurate client records, property details, and follow-up tasks within the CRM system.
- Conduct research on market trends and identify opportunities related to listings, pricing strategies, and competitor activity.
- Handle both inbound and outbound client calls with utmost professionalism and enthusiasm.
- Resolve customer inquiries and issues promptly, ensuring comprehensive client satisfaction at every touchpoint.
- Support the sales team in refining sales processes and contributing to overall ongoing business improvement.
Qualifications and Attributes
Education/Experience:
- A minimum qualification of BA/BSc/HND is required.
Skills and Requirements:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Comfortable using email platforms (Gmail, Outlook).
- Strong verbal and written communication skills are essential.
- Excellent organization and time management skills.
- Proven ability to work effectively both independently and as part of a collaborative team.
- Demonstrate high integrity, confidentiality, and dependability.
- Willingness to work flexible hours, including weekends, and attend required field visits.
- Eagerness to learn and grow within a dynamic sales environment.
