The Nairobi Safari Club is seeking a Sales Account Manager. The role holder is responsible for identifying, securing, and growing revenue from corporate clients and business travel partners. This role involves managing a portfolio of key accounts, developing new business pipelines, and implementing strategic sales plans to meet and exceed revenue targets at the hotel.
Key Responsibilities
Build and maintain strong, long-term relationships with corporate clients, business travel partners, government agencies, NGOs, and multinational organizations.
Ensure timely contract renewals, negotiations, and rate loading with a clear focus on yield management and profitability.
Identify and secure new corporate accounts across target industries and sectors.
Develop bespoke proposals and presentations tailored to client needs and aligned with the hotel's service offerings.
Develop and execute strategic sales plans to drive performance across the corporate travel segment.
Align sales efforts with seasonal trends, MICE business opportunities, and market demand cycles.
Drive room nights, F&B, and meeting/conference revenue from corporate clientele.
Track and analyze market trends, competitor activity, and client feedback to inform tactical actions.
Prepare and present accurate sales forecasts and marketing insights.
Provide weekly and monthly sales activity and performance reports to the Hotel Manager.
Represent the Hotel in sales calls, trade events, exhibitions, and client entertainment activities.
Organize and lead familiarization trips (FAMs) for high-value corporate clients.
Maintain accurate and up-to-date client information and activity logs in the CRM system.
Track contract performance, booking patterns, and client feedback for ongoing relationship development.
Perform any other duties as assigned by superior to meet overall business objectives.
Requirements, Skills and Qualifications
Bachelor's Degree in Hotel Management, Marketing, Sales, or a related field.
Minimum of 3 years' experience as a Sales Account Manager in a 4- or 5-star hotel, preferably with an international hotel brand.
Self-motivated, results-driven, and innovative thinker.
Strong interpersonal, negotiation, and presentation skills.
Ability to work under pressure, manage multiple priorities, and adapt to market changes.
Strong analytical, strategic thinking, and financial management skills.
Proficiency in CRM tools, sales reporting platforms, and Microsoft Office (Word, PowerPoint, Excel).
How to Apply
Please send a cover letter, CV, and supporting documents to hrmnssb@swiss-belhotel.com by 30th July 2026.
How to Apply
Please send a cover letter, CV, and supporting documents to hrmnssb@swiss-belhotel.com by 30th July 2026. Kindly note that only shortlisted candidates will be contacted.
