Property Officer (Real Estate)

Role Overview

The Property Officer (Real Estate) is responsible for managing assigned residential and/or commercial properties to ensure optimal occupancy and tenant satisfaction. This is a performance-based role focusing on rent collection, credit control, and maintaining property value through effective operations and maintenance.

Key Responsibilities

Property & Tenant Management

• Manage assigned residential and/or commercial properties to ensure optimal occupancy and tenant satisfaction.
• Coordinate tenant onboarding, lease administration, renewals, and exits.
• Act as the primary point of contact for tenants on tenancy-related matters.

Rent Collection & Credit Control

• Oversee rent invoicing, collection, and follow-up in line with agreed payment terms.
• Monitor tenant accounts, manage arrears, and implement effective debt recovery strategies.
• Prepare arrears reports, aging analysis, and payment follow-ups.
• Negotiate and manage repayment plans where applicable.

Portfolio Performance Management

• Maintain a performance-based property portfolio focusing on rental yield, arrears reduction, and occupancy rates.
• Track and report on key performance indicators including rent collection rates and default ratios.
• Support initiatives aimed at improving portfolio value and cash flow performance.

Property Operations & Maintenance

• Coordinate routine maintenance, repairs, and inspections with contractors and service providers.
• Ensure timely resolution of maintenance issues while controlling operational costs.
• Conduct regular property inspections and prepare inspection reports.

Reporting & Documentation

• Maintain accurate property, tenant, and financial records.
• Prepare weekly and monthly property performance and rent collection reports.
• Support budgeting and forecasting processes related to property income and expenses.

Compliance & Risk Management

• Ensure compliance with lease agreements, company policies, and relevant property regulations.
• Support enforcement of tenancy terms including notices, defaults, and terminations.

Requirements

• Education: Diploma or Bachelor’s degree in Real Estate, Property Management, Business Administration, Finance, or a related field.
• Experience: 2–3 years of experience in property management or real estate operations.
• Specialization: Proven experience working as a Credit Controller or in rent arrears management.
• Competencies: Demonstrated ability to manage a performance-based property portfolio.

How to Apply

Interested and qualified candidates should apply online via the Accurex recruitment portal: Accurex Leadership and Management Consultants Ltd on accurex.pipohris.io.