This role is responsible for the service and repair of units in line with CFAO Kenya quality guidelines to enhance customer satisfaction and attain Case after-sales targets. The position ensures that tractors operate efficiently and safely, minimizing downtime and maximizing productivity for agricultural operations.
Main Responsibilities
Operational Responsibilities
Repair Services: Carry out repairs in the field and workshop in line with CFAO Kenya guidelines to ensure customer satisfaction.
Component Assembly: Disassemble and reassemble tractor components, ensuring proper functioning of the unit.
Inspection: Conduct pre-delivery inspections to ensure all tractor systems are working as required.
Training: Train tractor operators on safety, basic maintenance, and tractor settings to ensure minimal disruption to client operations.
Diagnostics: Diagnose mechanical failures and repair tractors according to CNHI manuals and factory specifications using Electronic Service Tools (EST) for MHP and HHP tractors.
Complex Repairs: Conduct complex repairs, including engine overhauls, hydraulic systems, and transmission repairs.
Safety Compliance: Ensure all repairs and maintenance tasks comply with Environmental Health and Safety (EHS) standards.
Documentation: Maintain detailed records in the DR book of all maintenance and repair work performed and submit online technical reports through the CNHI dealer portal.
Workshop Maintenance: Maintain a clean and orderly work area according to 5S Standards and perform additional inspections as assigned.
Administrative Accuracy: Ensure accuracy of work orders by charging parts and labor to the proper work order segment.
Qualifications and Experience
Education: Degree in Agriculture Machinery or Mechanical Engineering.
Experience: At least 2 years of working experience in a similar role.
Key Competencies
Technical Skills: Expertise in agricultural machinery, computer literacy, and EST diagnostics on high horsepower tractors.
Functional Skills: Proficiency in report writing, presentation, and communication.
Behavioral Attributes: Innovation, effective time management, drive for results, strong interpersonal skills, customer focus, and high integrity.
How to Apply
Interested and qualified candidates should apply online through the CFAO Kenya recruitment portal. To apply, visit the link below or the company website.
How to Apply
Interested and qualified candidates should apply online via the CFAO Kenya application portal on their website or through the MyJobMag application link: https://www.myjobmag.co.ke/apply-now/1213690. Ensure you meet the academic and experience requirements before submitting your application.
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