People Operations Assistant

Key Responsibilities

Employee Lifecycle Admin Support

• Execute specific onboarding and offboarding tasks to ensure a seamless transition for employees.
• Draft and distribute employee letters and fulfill various data requests.
• Support hiring managers with implementing effective onboarding plans for new hires to standardize the employee experience.
• Manage the administrative execution of onboarding and offboarding tasks to ensure no step is missed.
• Manage the onboarding buddy and mentorship program, including pairing new hires with an onboarding buddy and a mentor based on their role and preferences.
• Manage the Analyst & Associate Mentorship program and liaise with the Wall Street Prep team for required setups.

Benefits Administration

• Handle the technical execution of benefits enrollments and removals.
• Support ongoing benefits administration and ensure proper offboarding of exiting employees.
• Handle benefits-related grievances and audits to ensure all employees are correctly enrolled.

Immigration & Compliance Support

• Support with data and document collection required for immigration applications.
• Data Integrity: Perform regular HRIS updates and audits to maintain clean, reliable data, and respond to People data-related questions and requests from the team.

Operational & People Support

• People Team Service Desk: Act as the first-line triage for the People Ops helpdesk/inbox for all non-Employee Relations inquiries.
• People Team Dashboard: Manage the People team dashboard to ensure it is accurate and updated at all times.
• Office Leads Support: Work with the People Operations Senior Manager on Office Leads related initiatives aimed at standardizing and optimizing the CrossBoundary experience across all jurisdictions.
• Wellness Initiatives: Action wellness initiative plans across the team aimed at improving the employee experience.
• Ongoing Process Improvement: Support ad hoc process improvement projects and provide ongoing assistance to the People Operations Senior Manager and Chief People Officer.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in People Operations or Human Resources.
• Ability to operate effectively in a fast-paced and changing environment.
• Excellent communication skills across diverse audiences and strong stakeholder management.
• Excellent interpersonal and organizational skills.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and within a team, and manage multiple priorities.
• Proficiency in Microsoft Office and HRIS software systems (specifically BambooHR).