Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties.
We're Looking For Someone Who:
Leads by example
Loves solving challenges
Motivates & develops teams
Delivers exceptional customer service
Thrives in fast-paced environments
Brings energy, integrity & professionalism
Key Responsibilities
Lead & coach 12-18 Customer Service Professionals
Drive team performance & exceed goals
Ensure outstanding customer experiences
Partner with QA, Training & Recruitment teams
Monitor KPIs, quality & operational excellence
Foster engagement, accountability & team success
Qualifications
At least 3 years of Leadership experience in Contact Center/Customer Service
BA/BSc/HND qualification
Strong communication & coaching skills
Results-driven with great problem-solving abilities
Strong organizational & time management skills
Ability to thrive in high-performance environments
Why Join Us?
Grow your leadership career
Work with a prestigious brand partner
Make a real impact every day
Lead a high-performing team
How to Apply
Interested and qualified candidates should apply online by visiting the application link on LinkedIn via MyJobMag: Apply on LinkedIn.
