Customer Experience Guide

• Guide clients to the right tyres, batteries, autoglass, and lubricants.
• Blend sharp product knowledge with genuine warmth to build customer trust.
• Turn first-time walk-in clients into loyal, returning customers.
• Resolve customer problems and manage inquiries to ensure a smooth, delightful experience.
• Represent the brand with excellent service standards at the branch.

Qualifications and Requirements

• Education: Minimum of a Bachelor's Degree (BA/BSc) or Higher National Diploma (HND).
• Experience: Entry-level candidates with a strong interest in retail operations and automotive products are encouraged to apply.
• Skills:
  • Exceptional customer care and success skills.
  • Excellent interpersonal and relationship-building abilities.
  • Strong communication and problem-solving skills.
  • Ability to learn automotive product details quickly.