Marketing and CommunicationsFull-TimeJunior-level(1-2 yrs)
Job Description
The Marketing Coordinator / Showroom Attendant will be responsible for supporting marketing activities while ensuring smooth daily operations of the showroom. The role combines customer engagement, brand promotion, lead generation, and showroom management to enhance customer experience and drive sales growth. The ideal candidate should be creative, customer-focused, organized, and passionate about interiors and design trends.
Key Responsibilities
Marketing Coordination
Assist in planning and executing marketing campaigns to promote products and services.
Manage and update social media platforms with engaging content, promotions, and product showcases.
Coordinate photography, videos, and promotional materials for digital marketing.
Monitor marketing trends and competitor activities within the interiors industry.
Support events, exhibitions, and product launches.
Maintain customer databases and assist in follow-up marketing communication.
Prepare weekly and monthly marketing activity reports.
Showroom Management & Customer Service
Welcome walk-in clients and provide professional product guidance.
Ensure the showroom is clean, organized, attractive, and well merchandised at all times.
Explain product features, pricing, and customization options to customers.
Capture customer inquiries and convert leads into sales opportunities.
Coordinate appointments for consultations and site visits.
Handle customer feedback and escalate issues when necessary.
Track showroom visitors and maintain inquiry records.
Sales Support
Support the sales team in generating quotations and following up with prospects.
Assist in upselling complementary products and services.
Help achieve showroom sales targets through proactive customer engagement.
Requirements
Diploma or Degree in Marketing, Business Administration, Interior Design, Communications, or related field.
Minimum 2 years of experience in marketing, retail showroom operations, customer service, or sales.
Experience in interiors, furniture, home décor, or related industry is an added advantage.
Strong social media management and content creation skills.
Proficiency in Microsoft Office and digital marketing tools.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Presentable, professional, and customer-oriented.
Key Competencies
Creativity and innovation
Customer service excellence
Sales orientation
Attention to detail
Time management
Relationship building
Problem-solving skills
How to Apply
Interested and qualified candidates should apply online through the Bridge Talent Management recruitment portal hosted on Zoho Recruit.
How to Apply
Interested and qualified candidates are encouraged to apply by visiting the following link: https://www.myjobmag.co.ke/apply-now/1210847. This link will direct you to the Bridge Talent Management application portal on bridgetalentgroup.zohorecruit.com.
