Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create values for city operations, corporate management, and consumers. In this role, you will be responsible for executing maintenance tasks according to the company's after-sales service policy to ensure achievement of business KPIs and improve customer satisfaction.
Responsibilities
Complete maintenance tasks assigned by the department to ensure the achievement of maintenance business KPIs.
Improve customer satisfaction through high-quality after-sales service.
Write maintenance-related documents and coach new employees to ensure knowledge inheritance and improve departmental business skills.
Collect product and maintenance quality issues and promote improvements to enhance the overall maintenance quality of the department.
Qualifications
BA/BSc/HND in Electronics, Communication, Computer-related fields, or a related major.
Familiarity with analog and digital electronic circuit analysis and the ability to understand circuit diagrams.
Familiarity with electronic components; proficiency in using soldering irons, air guns, and oscilloscopes is preferred.
Strong service awareness and good communication skills.
Interested and qualified candidates should apply online via the Dahua Technology LinkedIn page. Access the application portal here: https://www.myjobmag.co.ke/apply-now/1173965.
