Factorhouse Ltd is a Credit Only Short-Term Loans company offering Quick, Same-Day Loans to Employed People. We are looking for Loans Officers to support our growing customer base. As a Loans Officer, your primary role is to maintain and grow a healthy loan portfolio through prudent loan administration and compliance with policies and procedures.
Responsibilities
Reviewing Loan Applications and Processing of Loans for Disbursement: This includes ensuring full documentation and due diligence on every loan before processing for payment.
Customer Service Support: Continuously engaging with customers and maintaining strong positive relationships with borrowers.
Collection Management: Ensuring that all loans in your assigned portfolio are collected on their due dates.
Reporting: Preparation and presentation of comprehensive, timely, and reliable daily, weekly, and monthly collection and portfolio performance reports.
Qualifications, Experience & Attributes
Bachelor’s degree or Diploma in a business-related field.
At least 4 years’ experience in Microfinance, lending institutions, or SACCOs.
Proven background in credit, loans, or debt management organizations.
Experience dealing with high-volume calling and hitting monthly targets.
Persuasive with strong communication skills.
Self-driven and demonstrate the ability to work with minimum supervision.
Strong attention to detail and goal-oriented.
Outgoing and confident personality who is able to operate at all levels.
How to Apply
To make an application, send in your application letter and an up-to-date C.V with telephone contacts for at least three current referees to careers@factorhouseltd.com before 10 MAY, 2026. Indicate Loans Officer as the subject to your application.
How to Apply
To make an application, send in your application letter and an up-to-date C.V with telephone contacts for at least three current referees to careers@factorhouseltd.com before 10 MAY, 2026. Indicate Loans Officer as the subject to your application.