Naivasha Water and Sanitation Company Ltd (NAIVAWASCO) is seeking an ICT Officer/ Systems Administrator to provide leadership in the strategy implementation, management, and execution of all ICT-related services. The role involves overseeing the Innovations & Solutions Development, IT & Infrastructure, and IT Security departments to ensure they fulfill the company's core mandate.
Key Responsibilities
Supervisory Responsibilities
- Lead the ICT department to ensure efficient and continuous service delivery to all stakeholders.
- Oversee the IT and Infrastructure function, ensuring continuous operation and cost-efficiency.
- Establish and maintain a company-wide information security management program to protect information assets.
- Advise management on the adoption of emerging technologies and innovations for internal processes.
- Oversee hardware upgrades for all ICT infrastructure and systems including servers, network equipment, and computers.
- Translate customer and business needs into ICT tools and solutions for enhanced service delivery.
- Manage vendors and ensure adherence to Service Level Agreements (SLAs).
- Promote sound IT governance and standards within the company.
- Direct business continuity and disaster recovery strategies for organization information assets.
- Supervise, mentor, and coach staff.
Operational Responsibilities
- Ensure optimal performance of IT infrastructure and systems.
- Facilitate the development and implementation of innovative ICT solutions through in-house teams or external partners.
- Prepare, manage, and monitor the department’s budgets and procurement plans.
- Review and recommend technical requirements for all ICT solutions.
- Ensure compliance with security policies, standards, and regulations while monitoring IT-related risks.
- Conduct and coordinate periodic performance appraisals of departmental staff.
Requirements and Qualifications
- Academic Qualifications: Bachelor’s Degree in Information Systems, Information Technology, Computer Science, or a related field from a recognized institution.
- Professional Qualifications: Membership in a relevant professional body (e.g., ISACA, CSK, ISC2). Professional qualification in CCNA, CISA or CISM, ITIL practitioner, PRINCE-2 or PMP, CGEIT, COBIT-2019, or TOGAF.
- Experience: At least three (3) years of work experience, with at least two (2) years at a supervisory level.
Working Conditions
- 80% normal office environment and 20% field work within the service area (including local and international travel).
- Requires working beyond normal hours, including weekends.
How to Apply
Applications should include a cover letter demonstrating suitability, a detailed up-to-date CV, copies of relevant testimonials, current and expected remuneration package, and names/addresses of three professional referees. All applications should be sent as soft copies by email to vacancy@naivashawater.co.ke, clearly marking the position in the subject line.
Addressed to:
The Managing Director
Naivasha Water and Sanitation Company Ltd
P.O Box 321-20117, Naivasha
