Our client, a hotel, is seeking to recruit a Food & Beverage Manager responsible for overseeing the daily operations of all food and beverage outlets across their locations in Amboseli and Masaai Mara. The role ensures quality service delivery, operational efficiency, compliance with hygiene standards, and a positive guest experience while supporting revenue growth.
Core Duties and Responsibilities
- Managing budgets, forecasts, financial performance, and overseeing F&B orders, staff, and finances.
- Ensuring the smooth running of food & beverage operations to maintain the highest levels of quality and service standards.
- Preparation and Presentation of regular reports to the management on activities and generated revenues.
- Conducting regular meetings with the staff regarding communication, information sharing, addressing issues and concerns, and keeping up with industry trends.
- Serving as a contact point for clients (both individual and corporate enquiries) in a professional manner while ensuring their needs are met.
- Booking functions and ensuring proper services are rendered for smooth running, and at times delegating the role to the F&B Supervisors.
- Establishing targets, schedules, policies, and procedures within the department.
- Monitoring inventory and cost control.
- Ensuring compliance with health and safety regulations and practices as per industry standards.
- Planning and designing exquisite innovative menus to attract target clients, meet sales targets, reflect current trends, client’s preferences, and continuously making improvements.
- Assisting in recruiting suitable new hires when needed, mentoring staff, and fostering a culture of teamwork and excellence.
- Collaborating with marketing to promote food and beverage offerings and special events.
- Developing and implementing plans for food & beverage initiatives, ensuring hotel targets are achieved.
- Implementing a hands-on management approach to stay informed about departmental operations.
- Conducting all required inspections according to the Hotel Management policies.
- Developing checklists and other relevant documents for all Food & Beverage service outlets.
- Ensuring all administrative and operational procedures comply with Standard Operating Procedures (SOPs).
- Reviewing client feedback at each F&B meeting and taking immediate corrective action.
- Developing and consistently reviewing Food & Beverage Standard Operating Procedures.
- Representing and acting in the company’s best interests to minimize costs and maximize revenue.
- Providing a variety of products to meet the ever-changing client preferences and tastes.
- Ensuring new employees receive thorough inductions and onboarding before starting their jobs.
- Ensuring staff are well-informed and communicated to on hotel operations and activities.
- Performing other duties as assigned.
Job Specifications and Qualifications
- Diploma or Bachelor's degree in hospitality management, Food and Service Management, Business, Culinary Arts, or a related field.
- At least 3 years of proven experience in a food and beverage management role, preferably in a luxury or business hotel.
- Demonstrated ability to implement and maintain high standards of hygiene, quality, and productivity.
- Passion for culinary trends and a deep understanding of food and beverage service.
- Experience in cost management, budget controls, and revenue maximization.
- Familiar with ERP, Hotel systems, and MS Office software.
Key Competencies
- Leadership and Management skills
- High Integrity.
- Excellent Communication skills
- Attention to Detail
- Organizational skills
- Problem-Solving
- Time Management Skills
