The role of the Employee Relations Specialist I is to serve as the primary HR contact for assigned departments/business units, ensuring a compliant and productive work environment. The specialist is crucial in translating business goals and workforce needs into effective HR solutions, with a strong focus on employee performance and workplace relations.
Responsibilities
- Coaching managers and employees through the performance management process.
- Serve as the primary HR contact for assigned departments/business units.
- Understand business goals and workforce needs; translate them into HR solutions.
- Support and resolve employee relations issues in compliance with company policies and labor laws.
- Managing employee relations issues (e.g., investigating employee and/or supervisor complaints regarding conduct, performance, or attendance, mediation between employees, monitoring diversity/equal employment opportunity program compliance, etc.).
- Conducting training sessions for managers to improve employee relations and people skills.
- Handling HR-specific communications (e.g., employment terms and conditions, company codes of conduct, workforce reductions, etc.).
- Partner with L&D to coordinate training opportunities.
- Ensure HR practices comply with labor laws and internal HR policies.
- Educate employees and managers on HR policies and best practices.
- Prepare HR dashboards and metrics (attrition, headcount, performance ratings, engagement data).
- Conduct trend analyses to support strategic HR decisions.
- Support engagement and wellness initiatives.
- Contribute to HR transformation, systems implementation, and process improvement initiatives.
Requirements and Qualifications
Educational and Professional Qualifications
- Degree in Human Resources, Business Administration, Psychology, or a related field.
- HR certifications (PHR, SHRM-CP, CIPD Level 3/5) preferred.
- Must be a registered Member of IHRM (Institute of Human Resource Management).
Experience
- Minimum 2 – 5 years of HR generalist or HRBP experience.
Functional Skills / Competencies
- Strong knowledge of HR laws and regulations.
- Excellent interpersonal, communication, and stakeholder-management skills.
- Data-driven decision-making and proficiency in HRIS systems.
- Ability to manage multiple priorities with high attention to detail.
