Sheer Logic Management Consultants (SLMC) is seeking to recruit a Direct Sales Executive for Home Broadband to be based in Kisumu. This role is focused on driving the adoption of high-speed home internet solutions through direct sales efforts and ground-level marketing.
Responsibilities and Duties
Ensure compliance to Customer acquisition and onboarding processes, specifically KYC and customer education regarding top-up procedures.
Collaborate with the Line Manager to develop, execute, and monitor sales initiatives within the assigned Kisumu area.
Track adherence to Service Level Agreements (SLAs) regarding customer acquisition and onboarding.
Recover devices from non-compliant customers as necessary.
Provide first-level support, including on-ground troubleshooting and resolution of customer issues.
Escalate complex customer issues that cannot be resolved at the first level.
Report network-related issues to the appropriate departments.
Perform daily collation of target achievements and prepare reports.
Track and analyze monthly trends within the assigned markets.
Prepare dashboards for weekly performance reviews and generate ad-hoc reports as required.
Monitor and report on competitor activities in the region.
Provide customer insights and suggest products or services to meet their specific needs.
Plan and execute on-ground marketing initiatives, including roadshows, estate storms, and mall activations.
Qualifications and Experience
A Graduate degree or Diploma in Business Administration or any equivalent qualification.
Understanding of telecom or fixed wireless trends is an added advantage.
Minimum of 1+ years of outdoor sales experience, preferably within the telecom industry, though not mandatory.
Strong commercial acumen, including an understanding of the competition landscape, devices, packages, and commission schemes.
Tech-savvy with an understanding of solutions across 5G and Fixed Wireless Services.
Resilience and the proven ability to deliver against ambitious stretch targets.
A strong entrepreneurial spirit.
How to Apply
Interested candidates should send their CV to talentsourcing@sheerlogicltd.com by 28th February 2026.
How to Apply
Send your CV to talentsourcing@sheerlogicltd.com by 28th February 2026.
