Sheer Logic Management Consultants is seeking to recruit a Direct Sales Executive for Home Broadband based in Mombasa. The role is responsible for driving customer acquisition and ensuring proper onboarding within the assigned market. The successful candidate will collaborate with management to execute sales initiatives, provide technical support to customers, and monitor competitive market trends to ensure business growth.
Key Responsibilities
Ensure compliance with Customer acquisition and onboarding processes, including KYC and customer education on top-up methods.
Collaborate with the Line Manager to develop, execute, and monitor sales initiatives in the assigned area.
Track adherence to SLAs on acquisition and onboarding.
Facilitate the recovery of devices from non-compliant customers.
Provide first-level support with on-ground troubleshooting and resolution of customer issues.
Escalate customer issues and network problems that cannot be resolved at the first level.
Collate daily target achievements and analyze monthly trends within assigned markets.
Prepare dashboards for weekly reviews and create ad-hoc reports as required.
Monitor and report on competitor activities.
Provide customer insights and suggest products or services that meet their needs.
Plan and execute on-ground marketing initiatives such as roadshows, estate storms, and mall activations.
Qualifications and Requirements
Graduate degree or Diploma in Business Administration or any equivalent qualification.
1+ years of outdoor sales experience, preferably in the telecom industry (not mandatory).
Tech-savvy with an understanding of solutions across both 5G and Fixed Wireless Services.
Strong commercial acumen, including understanding the competition landscape, packages, and commission schemes.
Understanding of telecom or fixed wireless trends is an added advantage.
Resilience and the ability to deliver against stretch targets.
Strong entrepreneurial spirit.
How to Apply
Send your CV to talentsourcing@sheerlogicltd.com by 28th February 2026.
How to Apply
Send your CV to talentsourcing@sheerlogicltd.com by 28th February 2026.
