Deputy Director QMS and Risk Management Co-ordination

Role Overview

The Deputy Director QMS and Risk Management Co-ordination is a senior leadership position responsible for advising the organization on matters of Quality Assurance and Risk Management. The role involves spearheading the development of policies and strategies that ensure the Tourism Fund adheres to international ISO standards and maintains a robust framework for identifying and mitigating enterprise risks. The appointee will support the Chief Executive Officer in aligning the organization's risk profile and quality benchmarks with its strategic objectives and industry trends.

Responsibilities and Duties

• Strategic Advisory: Advise management on Quality Assurance and Risk Management; assist the CEO in developing the relevant organizational agenda.
• Policy Development: Initiate, develop, and oversee the implementation of Quality Assurance and Risk Management policies and strategies.
• Risk Oversight: Manage risks related to corporate governance, enterprise, information security, regulatory compliance, operations, and technology.
• Quality Standards: Ensure all procured goods and services meet quality standards; monitor continuous improvement in line with ISO standards.
• Audits and Assessments: Organize regular ISO audits, review procedures for compliance, and conduct quality assessment visits across regional programs.
• Risk Incident Management: Manage risk incidents, maintain the Fund’s risk register, and respond to risk-related concerns.
• Innovation and Research: Oversee innovation frameworks, including evaluation and incubation; guide organizational research and surveys to maintain relevance in the tourism sector.
• Reporting: Compile data for trend analysis, prepare annual Quality Improvement Plans, and review management agenda items related to research.

Qualifications and Experience

• Experience: At least twelve (12) years of relevant work experience, with a minimum of four (4) years at Principal Officer level or equivalent.
• Education: Bachelor’s Degree in Economics, Business Administration, Public Policy, Statistics, Mathematics, or a related field.
• Advanced Education: Master’s Degree in Communications, Marketing, Public Relations, Business Development, Development Studies, International Relations, Public Administration, or Business Administration.
• Certifications: Leadership course certificate lasting at least four (4) weeks from a recognized institution.
• Professional Standing: Valid membership in a relevant professional body in good standing.
• IT Skills: Proficiency in standard computer applications.

Key Competencies

• Advanced analytical and strategic thinking skills.
• Strong innovative and interpersonal capabilities.
• Excellent organizational and communication skills.

How to Apply

Interested and qualified candidates should submit their applications, including current remuneration details, a detailed CV, copies of professional certificates, and testimonials. Applications should be submitted through the Tourism Fund career portal at www.tourismfund.go.ke or via the application link: https://www.myjobmag.co.ke/apply-now/1214953. Successful candidates must provide clearance documents (Good Conduct, EACC, HELB, KRA, CRB) before formal appointment.