The overall purpose of the Credit Officer role is to collect debts and carry out periodic reconciliations of debtor (individual/corporate schemes) accounts to ensure timely debt collection in line with The Nairobi Hospital’s credit policy. The position involves managing account statements, monitoring credit limits, and engaging with clients to maintain accurate financial records.
Roles and Responsibilities
Statement Management: Prepare and dispatch monthly account statements to ensure clients maintain updated knowledge of their debt status.
Credit Monitoring: Monitor corporate credit limits and insurance company interim bills; escalate accounts exceeding limits and track timely bill settlement.
Debt Collection: Collect debts from clients to meet established targets and receive client remittances for submission to the treasury.
Client Engagement: Schedule and conduct client meetings as required and address inquiries regarding bank guarantees and contracts in collaboration with the corporate schemes department.
Record Keeping: Update debt records accordingly and maintain records of statement letters and suspension notices according to established guidelines.
Reconciliation: Conduct monthly account reconciliations to ensure accuracy and current recordkeeping.
Audit Support: Respond to internal and external audit queries in a timely manner.
Reporting: Prepare periodic reports and write-off schedules for management approval.
Billing: Prepare and dispatch client invoices as required.
Marketing Support: Identify clients qualifying for rewards and communicate recommendations to the marketing team.
Ad-hoc Tasks: Execute other responsibilities assigned by the supervisor as needed.
Education and Experience
Bachelor’s degree in Accounting, Finance, or any other business-related field from a recognized institution.
Partial accounting qualification i.e., CPA Part II or ACCA 2.
Minimum of 3 years’ experience in credit control or credit management.
Core Competencies
Excellent understanding of International Financial Reporting Standards (IFRS).
Excellent grasp of Financial and Management Accounting; Taxation and relevant legislation.
Knowledge of accounting principles and practices, financial markets, banking, and the analysis and reporting of financial data.
Preparation of Financial Statements.
Knowledge of regulatory requirements and regulations related to the healthcare sector.
Sound knowledge of macroeconomic and microeconomic environment.
Working knowledge of financial information management systems.
Demonstrated ability to engage and influence senior-level leaders regarding key business priorities.
Strong communication, presentation, and facilitation skills.
Strong analytical and problem-solving skills.
High level of integrity and accountability.
Ability to work under minimal supervision and under pressure.
How to Apply
If your background, experience, and competence match the above specifications, please send your application (cover letter & CV/Resume) quoting the job reference number REF: TNH/HHR/CO/02/2026, testimonials, and full contact details of 3 referees, to reach the undersigned not later than 9th March, 2026. Only ONLINE applications will be accepted.
Ag. Head of Human ResourcesThe Nairobi HospitalP. O. Box 30026 – 00100, NAIROBIEmail: recruitment@nbihosp.org
How to Apply
If your background, experience and competence match the specifications, please send your application (cover letter & CV/Resume) quoting the job reference number TNH/HHR/CO/02/2026, testimonials and full contact details of 3 referees to reach the Ag. Head of Human Resources not later than 9th March, 2026. Applications should be sent via email to recruitment@nbihosp.org. Only ONLINE applications will be accepted.
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