Consulting and StrategyFull-TimeEntry-level(0-1 yr)
Job Description
The Business Process Analyst role at Sheer Logic Management Consultants is responsible for analyzing, documenting, and improving business processes to enhance efficiency, ensure compliance, and elevate customer experience. You will play a key role in translating business requirements into practical process solutions while collaborating with cross-functional stakeholders to drive continuous improvement initiatives.
Key Responsibilities
Process Mapping & Documentation
Develop and maintain comprehensive procedure manuals and process maps covering end-to-end customer journeys.
Translate business requirements into clear process flows for technical and project teams.
Ensure all documentation aligns with organizational standards and governance requirements.
Partner with Process Owners to manage updates, reviews, and improvements of procedures.
Support business optimization projects through structured documentation and stakeholder engagement.
Process Improvement & Stakeholder Management
Drive a culture of continuous improvement and process optimization.
Conduct process reviews to identify inefficiencies and recommend enhancements.
Support implementation of standardized process solutions across business units.
Lead post-implementation reviews to identify gaps and eliminate inefficiencies.
Engage stakeholders to ensure alignment on business goals, deliverables, and timelines.
Risk, Compliance & Controls
Ensure all processes comply with regulatory requirements and internal policies.
Embed risk management and control frameworks within documented procedures.
Support audits, control assessments, and risk reviews.
Identify process-related risks and implement mitigation strategies.
Requirements
Bachelor’s degree in Business, Finance, IT, or a related field.
Certification in Process Management or Lean Six Sigma is an added advantage.
Proven experience in Business process analysis and re-engineering.
Proven experience in Process mapping, modelling, and documentation.
Proven experience in Systems analysis and solution implementation.
Proven experience in Risk and controls management.
Strong analytical and problem-solving skills.
Excellent stakeholder management and communication skills.
Ability to translate complex requirements into actionable process flows.
Knowledge of enterprise risk management frameworks.
Understanding of banking operations, products, and systems is preferred.
How to Apply
Send your CV to talentsourcing@sheerlogicltd.com by 8th May 2026. Please indicate the job title in your application.
How to Apply
Send your CV to talentsourcing@sheerlogicltd.com by 8th May 2026. Ensure you indicate the job title "Business Process Analyst" in the subject line of your email.
