Business Development Officers

The role of the Business Development Officer, reporting to the Branch Manager, is critical for achieving business performance by actively marketing the Bank's products. This involves ensuring optimum productivity, maintaining a high-quality loan book, achieving operational efficiency, and diligently managing customer relations.

Key Responsibilities

• Support the credit function of the Branch by ensuring growth of a high quality loan book as per set targets.
• Develop robust customer loan facility proposals that strictly comply with the Bank’s credit administration standards and policy.
• Market new liability accounts in line with the given targets – Deposit mobilization.
• Identify and understand specific client needs and deliver services on time, in line with the Bank’s policies and procedures.
• Keep abreast with new developments in customer preference and advise management on relevant changes.
• Manage customer relations under a personal portfolio and ensure that lasting relations are established with all clients.
• Ensure turnaround time adheres to the Service Level Agreements when providing service to customers.
• In liaison with the credit administration unit, ensure timely renewal of insurance policies for assets charged as security and timely updates of valuation reports for properties held as security for loans extended by the Bank under personal portfolio.
• Effectively monitor loan repayments, mitigating risks related to default and periodically reviewing the loan portfolio to manage likely problem areas.
• Ensure regulatory compliance and implementation of effective anti-money laundering procedures and controls.
• Ensure timely submission of management reports.

Qualifications and Competencies

• Possess a bachelor’s degree in a business related field.
• Possession of professional banking qualifications such as AKIB, ACIB or CPA will be an added advantage.
• Must have a minimum of three years’ relevant working experience in the banking industry.
• Should possess strong credit risk management skills.
• Should have strong customer service orientation and commercial awareness.
• Should have excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
• Should have good knowledge of the Central Bank of Kenya Prudential guidelines and also the Bank’s KYC policy.