Majid Al Futtaim

Associate - Learning & Development

Nairobi

Posted 28 February, 2026

Deadline 14 March, 2026

0

Human Resources and RecruitmentFull-TimeJunior-level(1-2 yrs)

Job Description

Founded in 1992, Majid Al Futtaim is the leading shopping mall, retail and leisure pioneer across the Middle East, Africa and Asia. The Associate - Learning and Development is responsible for supporting business growth through developing the skills of existing employees. The role holder is also responsible for supporting the Manager in executing relevant initiatives as per the required standards.

Role Profile

Support the analysis of training needs (TNA) for different business units based on performance assessments and assist in developing a training strategy and calendar.
Develop comprehensive reports on service providers corresponding to the company's needs.
Design and organize training manuals, multimedia visual aids, and other educational materials.
Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
Provide training and feedback to direct reportees when required.
Follow all relevant operational procedures and instructions so that work is carried out in a controlled and consistent manner.
Provide inputs when developing an audit process for the performance of vendors.
Evaluate instructor performance and the effectiveness of training programs.

Requirements

Bachelor’s Degree in Business Administration or Human Resources.
0-2 years' experience in a similar position; experience within the retail sector is preferred.
Good problem-solving skills.
High attention to detail.
Highly organized with strong multitasking skills.
Efficient communicator.