Absa Bank Limited is looking for an Area Sales Manager - Bancassurance for the Mt. Kenya region. The role involves providing specialist advice and support for day-to-day work, and executing predefined objectives as per agreed standard operating procedures (SOPs).
Responsibilities
Supervision Of Lead Generators (Time Split 40%)
Act as an enabler to the Lead Generators under supervision by providing them with the tools and information to optimize sales.
Through delegation to the Lead Generators, achieve set annual sales targets. Monitor the performance of the Lead Generators on a daily, weekly, quarterly, and annual basis and provide coaching and feedback on how to improve performance.
Agree on individual targets with team members for products, assets, liabilities, and campaigns.
Manage daily attendance levels within the team in compliance with relevant HR policies, including leave approval.
On a daily basis, monitor the movement of Lead Generators to ensure planned meetings or field activities are being executed.
Motivate staff and ensure recognition through Absa Bank PLC recognition schemes.
Identify training needs of the team and arrange on-the-job coaching and formal training.
Communicate training needs to Regional Sales Managers at least annually and ensure compulsory learning interventions take place.
Participate in interviews for Lead Generators based on shortlists provided by Regional Sales Managers, HR, and Resource Coordinator.
Induct new Lead Generators and ensure participation in formal induction and compulsory compliance training.
Participate in disciplinary hearings for misconduct or incapacity charges alongside HR.
Ensure Lead Generators understand current compensation plans.
Supervision of Sales Activities (Time Split 30%)
Supervise product promotion campaign aspects by distributing material to Lead Generators. Cascade key messages and product training to staff members.
Monitor sales performance daily, weekly, and monthly and report results to Regional Sales Managers.
Business Expansion (Time Split 10%)
Work with Regional Sales Managers to unlock sales in companies through sales activations and financial trainings.
Collaborate with sales teams and Regional Sales Managers to generate leads on new company sign-ups.
Operational Rigour, Compliance, and Controls (Time Split 10%)
Ensure all activities comply fully with regulatory requirements, Enterprise-Wide Risk Management Framework, and internal Absa Policies.
Ensure accuracy of each new account application, loan document, Barclaycard application, and supporting documents submitted by Lead Generators.
Achieve operational excellence to ensure green audit outcomes.
Comply with general Absa operational risk requirements including Health & Safety, KYC, and anti-money laundering regulations.
Manage leave, attendance reporting, exit procedures, and performance records effectively.
Contribute To Team Development (Time Split 5%)
Share knowledge, experience, and best practices with other Sales Managers, team members, and Lead Generators.
Provide coverage for other Sales Managers in case of heavy workload or absence, and deputize for the Regional Sales Manager when required.
Personal Development (Time Split 5%)
Agree on annual performance objectives and sales targets with the Regional Sales Manager.
Participate in personal development programs and training.
Education and Requirements
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
