Administrative Assistant

An Administrative Assistant serves as the first point of contact for the organization while providing essential support to ensure smooth daily operations. This multifaceted role involves coordinating schedules, managing appointments, and supporting meetings through document preparation, venue booking, and minute-taking. The ideal candidate is a highly competent administrator with strong organizational skills, excellent communication abilities, and the capacity to manage priorities across administrative, sales, and marketing functions.

Key Responsibilities

Office Administration

• Manage day-to-day office operations to ensure efficiency and smooth workflow.
• Maintain office supplies inventory and coordinate procurement.
• Coordinate travel arrangements and logistics for staff and visitors.

Communication & Correspondence

• Handle incoming calls, emails, and correspondence professionally.
• Draft, proofread, and distribute internal and external communications.
• Act as a liaison between departments, clients, and external stakeholders.

Scheduling & Coordination

• Manage calendars, appointments, and meeting schedules for management.
• Coordinate meetings, including booking venues, preparing agendas, and taking minutes.
• Arrange travel logistics including flights, accommodation, and transport.

Document Management

• Prepare reports, presentations, and administrative documents.
• Maintain accurate records and databases.
• Ensure confidentiality and proper handling of sensitive information.

Social Media & Digital Content Support

• Conduct basic market or industry research to support content development.
• Create and schedule basic content for company social media platforms.
• Provide input for blogs, articles, or website updates.
• Monitor engagement and provide performance feedback (likes, reach, inquiries).

Support to Management

• Provide administrative support to senior staff and management teams.
• Assist in preparing reports and performance data.
• Follow up on action points and deadlines.

Client & Visitor Management

• Receive and attend to visitors professionally.
• Support client onboarding documentation and coordination.
• Ensure a positive front-office experience.

Compliance & Record Keeping

• Ensure adherence to company policies and administrative procedures.
• Support audit processes by maintaining accurate documentation.
• Assist in compliance-related administrative tasks.

Requirements and Qualifications

• Education: Bachelor’s degree or Diploma in Business Administration & Management, Quality Management, Public Relations, Marketing, or a related field.
• Technical Skills: Proficiency in MS Office and quality management software/tools, process mapping, and workflow analysis.
• Experience: Experience in implementing or maintaining a Quality Management System (QMS) is required. Experience in conducting audits and handling compliance processes is an added advantage.
• Knowledge: Strong understanding of risk management and mitigation practices.
• Soft Skills: Strong written and verbal communication skills; team-oriented, highly motivated, energetic, innovative, and enthusiastic.
• Attributes: A person of high integrity.

How to Apply

Interested and qualified candidates should apply online through the official application portal. Visit the application link: Apply Here. You will be required to submit your name, email, phone number, and a cover letter that sells your skills for the position.