Administration Liaison Officer and Clinic Lead

Responsibilities

• Lead and coordinate daily clinic operations across clinical and administrative functions.
• Ensure the clinic provides safe, high-quality, patient-centered care during operating hours.
• Supervise clinic staff to ensure care honors God and monitor staff attendance.
• Manage budgets, operational costs, and performance reporting.
• Implement and monitor clinical protocols, infection prevention standards, and medication safety practices.
• Develop referral pathways into the AGC Tenwek Hospital Karen clinic and to main hospital facilities.
• Ensure alignment with all hospital policies, protocols, and standards.
• Oversee patient registration, eligibility verification, coding, billing, and claims submission.
• Timely follow up on claim approvals and denials and ensure financial integrity protocols.
• Act as a liaison with insurance providers, regulatory bodies (SHA/KMPDC), and other government offices.
• Oversee patient experience, resolve complaints, and support quality assurance processes.
• Ensure the facility and equipment are adequately branded, licensed, and maintained.
• Oversee supply chain and resource management activities.

Qualifications and Experience

• Bachelor’s degree in Healthcare Management, Public Health, or a related field.
• Diploma in Business Administration is desired.
• Professional Certification and Membership/Registration where applicable.
• 3–5 years of experience in healthcare operations or clinic management.
• More than two years of hands-on experience in general office administration.

How to Apply

Interested and qualified candidates should apply by following the application link to the Microsoft Forms portal: Apply Here.