Waitstaff

The role of Waitstaff at Java House is crucial for ensuring excellent food and beverage service delivery to customers in a clean and safe environment.

Primary Purpose and Scope of the Job (Job Role)

To take and serve food and beverage orders to our guests in a clean environment and ensure all guests are promptly attended to, in accordance with Java service standards.

Duties and Responsibilities:

• Presenting a variety of menu options and taking the lead on suggestive selling based on customer preferences.
• Assisting the guest navigate through the menu comfortably.
• Taking orders and delivering them to the table neatly and accurately in accordance with the ticket specification.
• Presenting bills on time and accepting payment.

Job Specifications and Qualifications

Qualifications & Experience

• Requires a BA/BSc/HND qualification.
• A minimum of 2 years of relevant experience is required.

Required Skills and Attributes

• Ability to work under pressure and long hours.
• Ability to up sell and inform our guest on new menu product.
• Must be a team player.
• Must be customer-oriented.
• Must have proper planning skills.
• Must have Point Of Sale (POS) skills.
• Should have inter-personal skills.
• Flexible and accommodative.
• Must be result oriented, self-driven, articulate and pro-active.