The Unit Manager will oversee a unit where he/she will majorly be responsible for recruiting and retaining sales agents so as to deliver the set insurance sales revenue targets. The role is on a contractual basis and reports to the Branch/Sales Manager.
Key Tasks and Responsibilities
Delivery of business plan targets including Revenue, Persistency, and Business Mix
Recruitment and retention of Agents
Effective monitoring and evaluation of agents in their respective units
Setting out relevant plans and daily activity work schedule for the unit
Ensure agents have the necessary support systems to assist them deliver their budgets
Implementing training programs to support skill development and competence
Opening new markets
Advise the business on opportunities/threats that are presented by such activities
Enforcement of performance management processes as specified by the business
To uphold the brand image and ensure compliance with all internal as well as external regulations
Skills and Competencies
Excellent communication skills
Strong negotiation skills
Emphatic listener
Able to plan and organize meetings and activities for the Unit
Able to build and bond together a team
Leadership ability and Sales and Marketing skills
Market intelligence and business development skills
Able to handle and resolve conflicts
Time management skills
Knowledge & Experience
A successful track record of selling in the financial services sector, teaching, or any other relevant profession
Demonstrable insurance sales experience as an agent
Knowledge of legislation governing insurance in Kenya
Proficient in the use of Microsoft Office suite and packages
Qualifications
A Degree/diploma in a business-related course
Must have at least 3 years' sales experience in the insurance or financial services sector
2 years' experience as a Unit/Agency Manager in insurance or financial sector will be an added advantage
