One Acre Fund is seeking a Tupande Zone Supervisor with 3+ years of experience to lead retail operations in the Mount Kenya/Coast region. In this role, you will leverage your sales expertise to manage teams, deliver exceptional service, and drive significant impact within the agricultural sector. You will be responsible for overseeing the performance of various channels throughout the business cycle and serving as the primary point of contact for zonal performance.
Responsibilities
Target Achievement: Meet and exceed sales, repayment, and impact targets for your assigned zone.
Channel Management: Manage the performance of multiple channels simultaneously, coordinating with cross-functional teams and managing the entire business cycle.
Team Support and Training: Provide technical support and training to Duka Assistants and Field Agents through weekly meetings and regular coaching.
Work Planning: Define and manage work schedules and planning for Duka Assistants and Field Agents.
Operations Oversight: Oversee inventory ordering, data entry, merchandising, and the overall control environment at the Dukas (retail shops).
Team Development: Build your team through active hiring, comprehensive training, and consistent performance management.
Program Promotion: Support the planning and implementation of promotional programs within your zone.
Customer Engagement: Help customers understand their needs, articulate product differentiators, and guide them through the buying journey.
Sales Opportunity Creation: Support your team in identifying and creating new sales opportunities for customers.
Career Growth and Development
One Acre Fund maintains a culture of constant learning and investment in people. You will receive weekly check-ins with your manager, access to mentorship and training programs, and regular performance feedback. Career reviews are conducted every six months to discuss aspirations and long-term goals.
Qualifications and Requirements
Tertiary education degree (BA/BSc/HND).
3+ years of experience in a sales, partner, or channel manager role.
Proficiency in Google Suite, English, and Kiswahili.
Demonstrated ability to work consistently toward strategic goals.
Effective strategic and analytical thinking skills.
Excellent written and verbal communication skills.
How to Apply
Interested and qualified candidates should apply online through the official One Acre Fund career portal. You can access the application page directly here: Apply Now.
How to Apply
Interested and qualified candidates should apply online through the One Acre Fund career portal on Greenhouse. Use the following link to access the application page: Apply for Tupande Zone Supervisor. This link will redirect you to the official recruitment platform.
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