One Acre Fund is seeking a professional with 2+ years of experience to lead retail operations. In this role, you will use your sales expertise to manage teams, deliver exceptional service, and drive impact within your assigned zone. You will be responsible for overseeing the entire business cycle and ensuring that strategic goals are met through effective team leadership and operational management.
Responsibilities
Target Achievement: Achieve sales, repayment, and impact targets for your zone.
Channel Management: Manage multiple channel performance through the entire business cycle simultaneously, working with cross-functional teams as necessary, and serve as the primary contact for all zonal performance.
Support & Training: Provide technical support and training to Duka Assistants and Field Agents by setting up and facilitating weekly meetings.
Work Planning: Define and manage work planning for Duka Assistants and Field Agents.
Inventory & Merchandising: Oversee and execute inventory ordering, data entry, and merchandising.
Control Environment: Oversee the control environment at the Duka.
Team Development: Actively build your teams through hiring, training, and performance management.
Promotional Support: Support the planning and implementation of promotion programs for your zone.
Customer Engagement: Assist customers in understanding their needs, articulate key differentiators and typical customer buying journeys, and display a passion for the program.
Sales Opportunity: Support your team to create sales opportunities for customers.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
A Diploma or Bachelors Degree in any related field.
2+ years of experience in a sales, partner or channel manager role.
Demonstrated ability to consistently work towards strategic goals.
Effective strategic and analytical thinking skills.
Excellent written and verbal communication skills.
Preferred Start Date
As soon as possible
How to Apply
Interested and qualified candidates are encouraged to apply online. You can find the application on the One Acre Fund career portal via Greenhouse at: https://www.myjobmag.co.ke/apply-now/1220097
How to Apply
Interested and qualified candidates should apply online through the One Acre Fund application portal. Go to One Acre Fund on job-boards.greenhouse.io to submit your application.
