Hospitality and TourismFull-TimeJunior-level(1-2 yrs)
Job Description
Fanisi HR Solutions is looking for a Travel Consultant to advise clients on travel options, accommodations, and itineraries based on their preferences and budgets. The role involves managing all travel arrangements accurately, including flights, hotels, and transportation for both domestic and international trips. The consultant will also assist with visa applications, handle client inquiries, and identify new business opportunities to ensure profitable and high-quality travel packages.
Key Responsibilities
Advise clients on travel options, accommodations, and itineraries based on their preferences and budgets.
Book flights, hotels, transportation, and manage all travel arrangements accurately.
Plan and prepare detailed travel itineraries for domestic and international trips.
Assist clients with visa applications, travel documentation, and concierge services.
Handle client inquiries, resolve complaints, and manage refunds professionally.
Identify new business opportunities and develop innovative tour packages.
Meet sales targets while ensuring all travel packages are profitable.
Support marketing initiatives, including social media campaigns and promotions.
Stay updated on tourism trends and industry events to enhance client offerings.
Requirements and Qualifications
Education: BA/BSc/HND in Tourism or a related field.
Experience: Minimum 2 years’ experience as a Travel Consultant or similar role.
Technical Skills: Strong knowledge of travel booking systems and travel management software.
Sales & Negotiation: Excellent skills with an understanding of pricing and profit margins.
Itinerary Management: Ability to plan, organize, and manage multiple itineraries simultaneously.
Market Knowledge: Knowledgeable on the international market and visa application processes (added advantage).
Specialized Experience: Experience handling tourists on people safaris, cultural experiences, and beach experiences.
Attributes: High attention to detail, accuracy in bookings, and ability to work independently.
How to Apply
Interested and qualified candidates should apply online via the Fanisi application portal at https://www.myjobmag.co.ke/apply-now/1179063. Alternatively, check instructions on the company website (fanisi.net).
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