Trade Development Representative - Nanyuki

Key Responsibilities

• Agent & SSO Recruitment & Mapping: Manage the identification and recruitment of Agents, targeting mobile money outlets and high-traffic retail stores.
• Route Coverage (Beat Plans): Regularly visit SSOs & Agents according to agreed route plans to monitor operations and support sales.
• Training & Enablement: Provide necessary transaction tools and train SSOs and Tkash Agents on processes.
• Compliance & AML/KYC: Train agents on Anti-Money Laundering (AML) standards and guide SSOs through the KYC process for SIMREG.
• Inventory & Float Management: Monitor and enforce the 1.5x stock rule for agents and ensure SSOs hold adequate SIM card inventory for new registrations and activations.
• Merchandising: Maintain branding standards by ensuring promotional and merchandising materials are highly visible at all agent and SSO outlets.

Principal Outputs

• Outlet Recruitment: Actively recruit Tkash, SSOs, and ASOs (Agent Support Outlets).
• Outlet Management: Lead retailer training, brand management, and output tracking.
• Sales Deliverables: Deliver assigned sales targets on Tkash, SSOs, gross additions, and devices.
• Product Visibility (PICOS): Ensure maximum product visibility at ASO, Tkash, SSO, and retail outlets.
• Product Availability: Ensure constant availability of Telkom products within assigned markets.
• Reporting: Prepare and share field sales reports as required.

Requirements & Qualifications

• Education: Diploma or Bachelor's Degree in Business, Marketing, or a related field.
• Experience: Minimum of 1 year of sales and distribution experience within the FMCG or Telecommunications industry.
• Core Competencies:
  • Customer focus.
  • Strong influencing and negotiation skills.
  • Ability to network and build collaborative partnerships.
  • Analytical thinking capabilities.