Hospitality and TourismFull-TimeJunior-level(1-2 yrs)
Job Description
Bobu Africa ventures with you into Africa's hidden gems, tailoring not only journeys, but unforgettable and fulfilling experiences for you. We focus on giving you life affirming and intimately designed experiences throughout Africa. We are looking for a Tour Reservations specialist to join our team to handle the administrative and logistical coordination of travel arrangements.
Key Responsibilities
Process and confirm reservations for flights, hotels, and activities.
Liaise with hotels, airlines, and service providers to ensure availability and smooth delivery.
Issue hotel vouchers, itineraries, quotations, invoices, and booking confirmations.
Assist the sales team in creating itineraries based on client needs.
Address booking changes, cancellations, special requests, and emergency support.
Collaborate with Sales, Operations, and Finance teams to align bookings with company processes.
Keep up-to-date digital and physical files for all reservations and related documents.
Monitor service standards, gather feedback, and help improve the process.
Support training of interns and team members; attend FAM trips and share destination insights.
Requirements and Qualifications
Bachelor's degree or Diploma in Tourism, Hospitality, or a related field.
1-3 years of experience in reservations for a safari tour company and tour operations.
Strong communication and problem-solving skills.
Proficiency in Microsoft Office and familiarity with booking systems.
Attention to detail, multitasking ability, and customer-first approach.
Knowledge of East Africa destinations is a plus.
How to Apply
Interested and qualified candidates should send their updated CV to info@bobuafrica.com.
How to Apply
Interested and qualified candidates should send their CV to: info@bobuafrica.com