Choice Microfinance Bank is seeking a dedicated and self-motivated Telesales Representative for a full-time, on-site role based in Nairobi, Kenya. The ideal candidate will be responsible for reaching out to potential customers to promote and sell the bank's financial solutions.
Key Responsibilities
Engage with potential customers to promote and sell the bank's financial solutions.
Answer inquiries and provide exceptional customer support.
Meet and exceed established sales targets.
Maintain accurate call records and document customer interactions.
Resolve customer concerns efficiently and professionally.
Collaborate with the sales team to optimize results and strategies.
Requirements & Qualifications
Education: Bachelor’s degree or Diploma in Business, Marketing, or a related field is preferred.
Experience: Experience in telesales or banking is considered a major plus.
Communication: Strong communication and customer service skills to effectively engage with customers.
Skills: Proficiency in customer support and sales to address inquiries and achieve sales objectives.
Teamwork: Ability to assist in training to support team members and enhance services.
Mindset: Goal-oriented mindset with excellent problem-solving abilities.
