Role Purpose
To lead and oversee end-to-end Packtech (packing, documentation, and export logistics) operations, ensuring seamless shipment execution, compliance with global standards, cost optimization, and alignment with business objectives.
Key Responsibilities
International Business Development
- Identify and develop new export markets across regions (Middle East, Europe, Africa, US, etc.).
- Appoint and manage distributors, agents, and channel partners.
- Generate leads and convert them into long-term customers.
- Participate in international trade fairs and exhibitions.
Key Account Management
- Manage relationships with existing global customers.
- Negotiate pricing, contracts, and supply terms.
- Ensure high customer satisfaction and repeat business.
- Handle escalations and commercial discussions.
Pricing & Commercial Strategy
- Develop export pricing considering raw material fluctuations, freight & logistics costs, and market competition.
- Maintain target margins (CM1/CM2).
- Work closely with internal teams during volatile market conditions.
Export & Import Operations & Documentation
- Oversee complete export process including Proforma Invoice, Commercial Invoice, and Packing List.
- Handle LC documentation, BL, Certificate of Origin, etc.
- Ensure compliance with international trade regulations.
- Coordinate with logistics, CHA, and freight forwarders.
Supply Chain Coordination
- Align with production and planning teams for order execution.
- Monitor dispatch timelines and ensure on-time delivery.
- Handle challenges like raw material shortages and price volatility.
Market Intelligence
- Track global trends in packaging (nets, films, woven products, etc.).
- Monitor competitor pricing and positioning.
- Provide inputs for new product development.
Internal Collaboration
- Work closely with Procurement (RM sourcing challenges), Finance (payments, LC, forex), and Quality (product specs & certifications).
Qualifications
- Bachelor's degree (MBA in International Business preferred).
- 12+ years of experience in exports (Packaging / Plastics / FMCG / Industrial products).
- Experience in handling export & import.
