Technician - Computing and Informatics Department

Duties and Responsibilities

• Diagnostics and Testing: Run diagnostic programs and tests to identify the root cause of hardware or software failures.
• Hardware Maintenance: Fix or replace faulty physical components, including RAM, hard drives, motherboards, and power supplies.
• Software Troubleshooting: Resolve application errors, system crashes, and operating system glitches.
• Data Recovery: Retrieve lost or corrupted data in the event of system failures.
• Network Support: Troubleshoot local area networks (LAN), wireless (Wi-Fi) connections, and router/switch configurations.
• System Security: Install and manage antivirus software, firewalls, and security patches to protect systems from malware and unauthorized access.
• Account Management: Set up user accounts, emails, and access permissions.
• Record Keeping: Keep accurate records of repairs, software licenses, and hardware inventory and equipment in the department.
• User Education: Educate end-users on how to properly use new hardware, software, and basic security practices.

Requirements for Appointment

• Diploma in Information Communication Technology or Information Technology from a recognized Institution.
• One who is reliable and of high integrity.