Mawingu is an internet service provider founded in 2012 at the foothills of Mount Kenya, dedicated to opening up new opportunities for entertainment, education, work, and social connections through the internet. The Technical Intern role is designed to support field installations, equipment recovery, and customer support activities, with a primary focus on SME and Enterprise clients. The successful candidate will ensure quality installations and maintain high levels of customer satisfaction while assisting the technical and sales teams in meeting service and revenue targets.
Key Responsibilities
Support field installations and repairs for SME and Enterprise clients.
Manage installation orders effectively to meet company revenue goals.
Provide accurate and timely feedback and reports regarding installation progress.
Act as a liaison between clients, contractors, and design teams to ensure smooth service delivery.
Commission and test equipment following installation to ensure optimal performance.
Maintain strict compliance with safety protocols and operational policies.
Provide emergency technical support as required.
Requirements
Diploma or Bachelor's degree in Telecommunications, Electrical Engineering, IT, or a related field.
A minimum of 6 months of experience in ISP field installations.
Strong communication, problem-solving, and interpersonal skills.
Proficiency in Microsoft Office applications.
A customer-focused approach with solid technical and organizational capabilities.
Possession of a valid motorbike license and the ability to ride is highly preferred.
Candidates should be willing to work in Mariakani, Ukunda, and Garissa.
How to Apply
Interested and qualified candidates should submit their application via the Mawingu recruitment portal at recruitment.mawingu.co. Ensure your application is submitted by the deadline.
Deadline: Thursday 30th April 2026.
How to Apply
Interested and qualified candidates should apply online by visiting the application link: Apply via Mawingu Recruitment Portal. The application deadline is Thursday 30th April 2026.
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