Progressive Credit is seeking a dynamic and result-oriented Team Leader for their Mombasa office. The successful candidate will be responsible for driving sales targets, leading a team to acquire new customers, ensuring high-quality loan referrals, supporting loan recovery, and maintaining exceptional customer relationships.
Key Responsibilities
Achieve monthly sales targets and bring in new customers.
Ensure a high level of quality loans are referred to the business.
Provide support in the recovery of facilities referred by yourself and the team.
Ensure zero tolerance for customer complaints, both internal and external.
Maintain high levels of confidentiality of customers' information.
Deliver excellent customer service and maintain strong customer relationships.
Qualifications and Requirements
Diploma or Degree in Sales and Marketing or any Business-related course.
Practical working experience in a Micro Finance Institution.
At least 4 years of experience as a Team leader or Branch Manager.
How to Apply
Please send your application letter and CV to careers@progressivecr.com by 15th Jun 2026.
