The role of Team Leader – Commercial at Harleys Limited involves overseeing and directing the commercial activities, primarily focused on pharmaceutical sales and distribution of healthcare products (pharmaceuticals, surgical-equipment, medical equipment, ophthalmic equipment, theatre equipment, and OTC products). The incumbent is responsible for driving sales growth, ensuring regulatory compliance, managing stakeholder relationships, and leading the commercial team toward achieving service excellence and strategic business objectives.
Key Responsibilities
- Reporting: Track sales, expenses, sponsorships, and field activities. Submit regular performance and investment return reports to the Head of Commercial.
- Service Excellence: Build a strong company image and stakeholder relationships, including Doctors, Pharmacies, Distributors, and MOH Officials, while coaching and engaging the team to consistently meet service excellence standards.
- Business Strategy: Support market strategy development, identify growth opportunities, and ensure full execution of product marketing, campaigns, and customer coverage plans.
- Sales: Drive top-line and bottom-line growth by achieving sales targets, executing monthly sales plans, and coordinating timely product launches with Category and Sales teams.
- Controls & Regulatory Compliance: Ensure adherence to internal controls, tax regulations, SOPs, and audit requirements.
- Stock Control: Ensure sufficient stocks are maintained at all supply chain levels. Co-ordinate with Category teams for timely processing of purchase orders as per lead time.
- Adaptability & General Support: Demonstrate initiative, resilience, and a proactive mindset, embracing change and supporting additional finance or accounting responsibilities as may be assigned by management in alignment with evolving business needs.
Qualifications & Experience
The ideal candidate must possess:
- Education: A Bachelor’s Degree in Science or any other equivalent qualification. Must be a Biological Science University Graduate with a valid PPB license.
- Industry Expertise: A strong Pharmaceutical industry background with solid product and market knowledge.
- Experience: Minimum of 8 years of experience in pharmaceutical sales, with proven sales achievements.
- Market Knowledge: Strong knowledge of retail pharmacy customers and distribution channels.
- Skills: Excellent negotiation and communication skills, with the ability to engage vendors and internal stakeholders professionally and resolve issues collaboratively.
- Personal Attributes: High level of integrity, discretion with financial data, and the ability to manage competing priorities while maintaining accuracy and meeting deadlines in a fast-paced environment.
