Retail and Consumer GoodsFull-TimeJunior-level(1-2 yrs)
Job Description
About the Role
The Sun King Store Executive will ensure that the overall performance targets of the Sun King Stores in the area are met, both in terms of quality and quantity. The role involves managing stock, providing excellent customer service, ensuring regulatory compliance, and assisting sales operations.
Key Responsibilities
Stock Management
Receive, store, and issue stocks in the shops via the POS system, Angaza, and any other system as advised.
Act as the single point of contact for all inventory allocated to the area headquarters.
Customer Service
Answer and offer appropriate guidance to all customers (existing, walk-in, and prospective customers), ensuring they receive best-in-class assistance.
Reporting
Prepare and submit regular and ad hoc reports on:
Customer service (Customer complaints, warranty claims, 1st Screening reports, etc.).
Product availability in the field.
Asset Management
Safeguard company assets to avoid losses and damage and ensure risk aversion in running the shop facilities.
Store Management
Ensure the shop is presentable at all times (valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates, etc.).
Regulatory Compliance
Track and update the headquarters on any changes in regulation that affect the store operations.
Sales Operations Assistance
Provide maximum assistance to the sales team in stock management, sales generation, and maintaining best-in-class relationships with energy officers and team managers in the AHQ.
Budgeting and Cost Tracking
Ensure all shop expenses are tracked and reported as directed.
Undertake any other tasks that may be assigned from time to time.
Qualifications and Experience
Hold a Degree/Diploma or equivalent from a recognized institution.
Possess at least two (2) years of experience in a similar role – preferably in a customer-facing and stock management role.
Ability to communicate fluently in both written and spoken English and Kiswahili.
Strong computer skills – MS Excel skill is mandatory.
Experience in the use of technology – smartphone and web-based applications.
High level of integrity and professionalism.
Demonstrate sound judgment and excellent communication, presentation, and reporting skills.
How to Apply
Interested and qualified candidates should apply online via the official application portal: Sun King Careers Portal. Alternatively, you can access the application through the MyJobMag application link here.
How to Apply
Interested and qualified candidates should apply online via the official Sun King application portal on Pinpoint: Apply Here. You can also follow the application link provided on MyJobMag: Apply via MyJobMag.
