Showroom Sales Executive

The Showroom Sales Executive is responsible for converting showroom visits and inquiries into sales, directly contributing to revenue generation and supporting business cash flow. The role combines sales execution and basic design consultation, requiring the ability to understand client needs, recommend suitable interior solutions, and deliver a high-quality customer experience that strengthens brand perception. The role plays a key part in client acquisition, lead conversion, and maintaining strong client relationships. Given the company’s current stage, the role requires a proactive and adaptable individual who is comfortable handling both sales and basic operational support.

Key Responsibilities

Sales & Customer Engagement

• Attend to walk-in clients and provide professional product and service guidance.
• Understand customer requirements and recommend suitable interior solutions.
• Convert showroom visits and inquiries into confirmed sales.
• Follow up on leads and quotations to drive revenue generation.
• Support consistent cash flow by ensuring timely client decisions and order confirmations.
• Meet individual sales targets and contribute to overall team performance.

Design Consultation & Advisory

• Conduct basic design consultations for walk-in and referred clients.
• Interpret client needs, preferences, and space requirements into practical design solutions.
• Advise on layouts, materials, finishes, and color combinations.
• Assist clients in visualizing final outcomes using samples, references, or simple sketches.
• Ensure proposed solutions align with client budget and project timelines.
• Collaborate with technical teams for more complex design requirements.

Product Knowledge & Presentation

• Build and maintain strong knowledge of products, materials, finishes, and services offered.
• Clearly communicate and explain features, benefits, pricing, and deliverable timelines to clients.
• Guide clients in selecting suitable products based on budget, functionality, and design needs.

Customer Experience & Brand Representation

• Deliver a professional, engaging, and positive customer experience at all times.
• Ensure all client interactions reflect the company’s quality and brand standards.
• Build trust with clients through knowledgeable and helpful engagement.
• Handle client inquiries and concerns promptly and professionally.
• Recommend cohesive design solutions (materials, finishes, and styles).

Lead Management & Showroom Operations

• Capture and record all client inquiries and showroom visits.
• Follow up consistently to improve lead conversion rates.
• Build relationships to encourage repeat business and referrals.
• Ensure the showroom is clean, organized, and visually appealing at all times.
• Arrange displays and samples to enhance customer experience.
• Track and report stock levels of samples and marketing material, coordinating replenishment where needed.

Coordination, Reporting & Marketing Support

• Work closely with the Sales & Marketing Lead and technical teams to refine client requirements and ensure smooth order processing.
• Escalate complex design requests to senior designers where necessary.
• Assist in preparing quotations and basic proposals.
• Coordinate client site visits and measurements when required.
• Track daily leads, inquiries, and sales conversions.
• Assist with showroom promotions, campaigns, and social media initiatives.

Requirements

Qualifications

• Diploma or Certificate in Interior Design, Architecture, or a related design field (preferred).
• Alternatively, a Diploma in Sales/Marketing with proven experience in interior or furniture sales.
• 1–2 years’ experience in a customer-facing or sales role.

Skills & Competencies

• Basic understanding of interior materials, finishes, and space planning.
• Basic computer skills (MS Office; design tools like AutoCAD, SketchUp, or similar are an added advantage).
• Proven sales and customer service skills.
• Strong ability to engage clients and convert inquiries into sales.
• Good visualization skills to help clients imagine final outcomes.
• Excellent listening skills with the ability to interpret client requirements.
• Commercial awareness to balance client preferences with budget and profitability.

How to Apply

Interested and qualified candidates should apply via the Bridge Talent Management recruitment portal on Zoho Recruit: Apply here. You can also apply through the job link at MyJobMag.