Role Purpose
Shape and execute the Enterprise applications/product vision and strategy to accelerate Equity Group’s digital transformation agenda in alignment with the Africa Recovery and Resilience Plan (ARRP). Lead the end-to-end lifecycle of innovative, scalable, and inclusive products. Empower customers, enhance operational efficiency, and drive sustainable growth across Equity Group’s markets.
Key Responsibilities
Product Strategy and Management
- Define and execute the product roadmap for innovative solutions across the Group.
- Manage product backlog, sprint planning, and release cycles in an Agile environment.
- Develop clear product requirements and user stories that communicate customer needs and business value.
- Prioritize features and initiatives based on customer impact, business goals, and technical constraints.
- Track and analyze product metrics to measure success and drive data-informed decisions.
- Represent the voice of the customer throughout the product development process.
- Establish governance to ensure adherence to compliance, security, and risk management policies.
- Lead change management efforts including defining training programs and product documentation.
- Implement continuous feedback loops to refine and enhance product performance.
- Collaborate with risk and compliance teams to meet regulatory requirements and implement best practices in data security, governance, and process automation.
- Ensure cost optimization while maintaining high product reliability.
- Present product strategies and progress to executive leadership and stakeholders.
- Stay current with industry trends, competitive landscape, and emerging technologies.
Collaboration with Stakeholders
- Work closely with business stakeholders to understand their needs and develop aligned solutions.
- Communicate product vision and updates to internal teams, ensuring alignment with project goals and timelines.
- Coordinate with development and IT teams for product configurations and feature enhancements.
Documentation and Reporting
- Document product specifications, user stories, and features for clarity across teams.
- Prepare reports on project progress, product performance, and user feedback for stakeholders and management.
Continuous Improvement
- Identify areas for product improvements based on user feedback and data analysis.
- Evaluate and implement new features and enhancements to improve user experience and operational efficiency.
Other Responsibilities
- Lead execution of the product strategy by defining and prioritizing features and requirements.
- Conduct market research and gather customer feedback to identify opportunities for improvement.
- Collaborate with cross-functional teams, including design, development, and business teams.
- Participate throughout the entire product development lifecycle: discovery, ideation, documentation, validation, and launch.
- Create product documentation including user stories, requirements, and specifications.
- Engage with external partners and vendors, overseeing integration and collaboration efforts.
Core Accountabilities and Deliverables
- Define and maintain a clear product vision and roadmap for internal enterprise applications.
- Act as the primary liaison between business units, IT, and development teams.
- Document user stories, functional specifications, and acceptance criteria.
- Provide stakeholder alignment reports and feedback logs.
- Conduct regular stakeholder engagement sessions and satisfaction surveys.
- Lead end-to-end delivery of internal application features and enhancements.
Key Decisions and Complexity
- Product Feature Prioritization: Decide which features, enhancements, or fixes are prioritized in the backlog.
- Roadmap Definition: Define and update the product roadmap for internal applications.
- Release Scope: Finalize the scope of each release and approve go/no-go decisions for deployment.
- Complexity: Ensure applications are scalable, localized, and compliant with country-specific requirements (e.g., tax, HR policies, procurement rules) and data protection laws (GDPR equivalents).
Critical Relationships
- Internal: Business Unit Heads (HR, Finance, Procurement, Risk, Compliance, Operations), IT & Infrastructure Teams, Project Management Office (PMO).
- External: Technology Vendors / SaaS Providers, Implementation Partners / Consultants.
How to Apply
Interested and qualified? Go to Equity Bank Kenya on equitybank.taleo.net to apply.
