Senior People & Culture Officer

The Senior People and Culture Officer is a highly proficient and experienced Senior Officer who forms part of the operational engine of our P&C function. You will be responsible for the seamless execution and management of the entire employee lifecycle, ensuring accuracy, compliance, and a positive employee experience. This role is perfect for a detail-oriented P&C professional who excels in a fast-paced environment and is passionate about building efficient systems.

Key Measures of Performance

The performance of this role holder will be assessed based on the achievements made on:

• Benefits Administration as per specified timelines.
• 100% adherence to People and Culture Procedures and Processes.
• Ensure 100% staff files are ready for Audit.
• Contract and probation management as per the specified timelines.
• 100% adherence to the Recruitment Process.
• 100% adherence to the new staff onboarding process.
• P&C operational efficiency and compliance.
• Accuracy and timeliness of reporting (P&C metrics, weekly reports).
• Effectiveness of talent acquisition and onboarding processes.
• Successful planning and execution of staff welfare, Employee Assistance Programmes, and engagement initiatives.
• Team management and supervisory effectiveness.
• Project management success (e.g., process automation – E.g. HRMIS, Recruitment, Intranet).
• Adherence to strict deadlines, keenness, and Service Level Agreements (SLAs).

Key Responsibilities

P&C Analytics & Operational Reporting

• Prepare and analyse key P&C metrics reports, including turnover rates, exit interview insights, headcount, and diversity statistics.
• Maintain and update recruitment trackers with impeccable accuracy.
• Act as a super-user for P&C systems (HRMIS, LMS, ESS, Jira, and biometrics).

Talent Acquisition & Onboarding Support

• Execute the full recruitment cycle following the recruitment SOPs.
• Manage candidate communication and background checks.
• Draft and manage all employee correspondence including contracts and appointment letters.
• Facilitate new hire induction for a stellar first-day experience.

Compensation, Benefits & Compliance Administration

• Manage payroll changes on HRMIS by the 20th of every month.
• Ensure compliance with statutory obligations (NSSF, NHIF, SHIF, NITA, HELB).
• Manage offboarding processes and maintain secure employee files.
• Ensure compliance with OSH standards and coordinate quarterly OSH meetings.
• Manage leave requests and update systems monthly.

Employee Relations & Culture

• Support the implementation of P&C policies and SOPs.
• Coordinate staff welfare initiatives and cultural programs that reinforce company values.
• Foster Employee Resource Groups (ERGs) and affinity networks.
• Collaborate on people-centric communications and internal newsletters.

Requirements

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• CHRP certification or its equivalent.
• Minimum of 4-5 years of experience in a comprehensive P&C generalist role.
• In-depth knowledge of Kenyan labour laws.
• Advanced proficiency in MS Excel and experience with HRIS platforms.
• Exceptional organizational skills and ability to handle confidential information.

How to Apply

Interested and qualified candidates should apply online via the Roamtech recruitment portal on Zoho Recruit. Apply Here.