Lwala Community Alliance (LCA) follows an integrated approach to health challenges in Kenya, recognizing that issues like HIV are often linked with financial instability and educational barriers. As the Senior Operations Manager, you will provide strategic leadership and oversight across various operational functions, translating organizational strategy into effective operational plans and systems. The role ensures efficiency, compliance, and impactful service delivery by leading the development of operational processes, monitoring performance against KPIs, and overseeing critical functions like Procurement, ICT, Logistics, and Security.
Key Responsibilities
Strategic Operations Leadership
Translate organizational strategy into effective operational plans and systems.
Lead the development and continuous improvement of operational processes to enhance efficiency and impact.
Monitor and report on operational performance against set goals and KPIs.
Ensure implementation of audit recommendations and continuous operational improvements.
Procurement, ICT and Operations Oversight
Provide strategic oversight of procurement, ICT, logistics, fleet, security, and administration functions.
Ensure procurement processes are compliant, transparent, and deliver value for money.
Oversee supply chain management including sourcing, inventory, asset management, and distribution.
Strengthen ICT systems, ensuring reliability, data integrity, and user support.
Maintain and optimize ERP systems to meet organizational and user needs.
Oversee logistics operations including fleet management, security coordination, and facility operations.
Asset and Administrative Oversight
Ensure efficient utilization and safeguarding of organizational assets and resources within the department.
Oversee facilities management to maintain safe, functional, and compliant work environments.
Drive cost-efficiency and accountability in resource allocation and utilization.
Ensure adherence to organizational policies, procedures, and regulatory requirements.
Risk Mitigation and Controls
Strengthen internal controls and ensure compliance with legal, regulatory, and organizational policies.
Lead risk identification, mitigation, and monitoring in the department.
Promote environmental sustainability initiatives, including Green Office practices.
Ensure workplace safety standards are upheld, fostering a safe and compliant work environment.
Leadership and People Management
Provide leadership, coaching, and performance management for the Operations team.
Build a high-performing, accountable, and collaborative team culture.
Identify capacity gaps and support staff development and training initiatives.
Work closely with People & Culture to address staff engagement and performance issues.
Process Improvement
Identify inefficiencies and implement process improvements across departments.
Introduce systems, tools, and technologies that enhance productivity and service delivery.
Champion innovation and continuous improvement within the operations function.
How to Apply
Interested and qualified candidates should apply online by visiting the Lwala Community Alliance application page on MyJobMag or directly via the company website at lwala.org.
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