Inkomoko’s vision is an Africa with thriving communities where young people and refugees are engaged, communities have access to relevant innovations for self-determination, and where African solutions are unleashed to solve African problems. Founded in 2012, Inkomoko has provided business advisory and access to finance for thousands of entrepreneurs.
Role Overview
The Program Innovation Manager (Pilots) leads cross-functional innovation projects, from design through pilot implementation, with a focus on digitalization and emerging client needs. The role involves managing timelines, resources, and stakeholders to improve client outcomes through new tools and methodologies.
Key Responsibilities
Project and Pilot Leadership
- Lead cross-functional innovation projects, from design through pilot implementation, with a focus on digitalization and emerging client needs.
- Manage timelines, resources, and stakeholders.
- Develop and test new tools and methodologies to improve client outcomes.
- Ensure consistent follow-through and cross-departmental support to successfully implement innovation projects.
- Support the integration of pilot outcomes and insights, working with relevant departments to review and adapt procedures.
Cross-Departmental Collaboration
- Work closely with Business Growth Services, Investments, MERL, IT, and other departments to ensure successful project execution.
- Align innovation initiatives with Inkomoko’s strategic goals and departmental priorities to promote outcomes-driven collaboration.
- Build relationships and influence across teams to foster ownership, alignment, and momentum for innovation projects.
- Provide flexible cross-functional support to Learning initiatives as needed - including contributing to workshops, materials, and capacity-building.
Research & Evaluation
- Conduct exploratory research on client needs, external innovations, trends, and tools to inform potential pilots.
- Define success metrics and monitor pilot performance.
- Analyze results and data to generate insights and suggest improvements for project effectiveness.
- Conduct feedback loops and iterate based on findings.
Communication and Reporting
- Prepare reports summarizing pilot activities, results, and recommendations.
- Synthesize data and lessons learned into actionable insights to inform decision-making and future initiatives.
- Contribute to the development of templates, manuals, and systems that increase operational efficiency.
- Contribute to donor updates and the dissemination of learning.
Requirements
- 5+ years of experience in project management and program innovation.
- University degree (Master's or equivalent).
- Proven experience managing pilots in a fast-growing NGO or social enterprise.
- Strong organizational and analytical skills, with attention to detail.
- Demonstrated ability to synthesize data and insights.
- Adaptability to dynamic environments, with a results-driven mindset.
- Excellent written and verbal communication skills in English; proficiency in French, Kinyarwanda, Arabic, Somali, or Swahili is desirable.
- Demonstrated ability to influence and collaborate across teams.
- Familiarity with design thinking, human-centered design (HCD), user research methodologies, or agile methodology.
- Experience collaborating in multicultural, multi-country teams.
- Knowledge of economic development and displaced populations is an asset.
- Proficient in Google Workspace (Docs, Sheets, Slides) and other data and design tools.
How to Apply
Interested and qualified candidates should apply online via the Inkomoko recruitment portal on Workable. Click the following link to access the application form: Apply Now.
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