Senior Manager: Technology Governance, Resilience & Corporate IT
Nairobi
Posted 01 April, 2026
Deadline 15 April, 2026
0
Information TechnologyFull-TimeSenior-level(6+ yrs)
Job Description
Role Overview
The Senior Manager: Technology Governance, Resilience & Corporate IT is responsible for the end-to-end execution of technology governance, security-by-design, operational resilience, and corporate IT services across the Cellulant Group. Reporting directly to the Head of Platform Engineering, this role ensures that technology platforms and corporate IT services are secure, reliable, compliant, and resilient. This role combines strong operational leadership with disciplined governance execution, acting as a bridge between strategy, engineering execution, compliance requirements, and end-user technology services.
Key Responsibilities
Technology Governance & Risk Execution
Implement and maintain the Technology Risk & Governance Framework across platforms and corporate IT.
Translate standards and regulations (ISO 27001, ISO 20000, ISO 22301, ISO 27701, PCI-DSS, GDPR) into engineering and operational standards, platform guardrails, and repeatable control procedures.
Track technology risks, audit findings, and remediation actions, escalating material risks to the CPTO.
Act as the single DRI to spearhead internal and external audits, regulatory reviews, and assurance activities.
Security by Design & Control Implementation
Drive effective implementation of security controls across Identity & Access Management (IAM), endpoint security, and cloud/platform environments.
Govern the lifecycle, adoption, and effectiveness of security tooling within Technology.
Coordinate technology-led incident response and post-incident reviews, ensuring remediation actions are delivered and sustained.
Operational Resilience & Service Management
Lead and mature IT Service Management (ITSM) processes including Incident, Problem, Change, Asset, and Capacity Management.
Monitor and report on service availability, reliability, MTTR, and change success rates.
Own disaster recovery planning, testing, and business continuity readiness for technology services.
Drive standardization and automation to improve service quality and operational efficiency.
Corporate Information Technology & End-User Services
Provide operational leadership for Corporate IT and end-user technology services across all regions.
Ensure secure, efficient, and auditable onboarding/offboarding processes in partnership with People & Culture.
Oversee collaboration tools (Google Workspace / Microsoft 365), endpoint management, and workplace technology services.
Plan, implement, and operate the corporate IT budget ensuring cost-effective, state-of-the-art services.
Vendor, Financial & Stakeholder Management
Manage IT vendors and service providers, ensuring SLA adherence and service quality.
Own Corporate IT budgets and contribute to technology cost optimization initiatives.
Partner with Finance on forecasting, spend tracking, and ROI visibility.
Engage senior stakeholders to align technology services and governance priorities with business needs.
Team Leadership & Capability Building
Lead and develop corporate IT and governance-focused technology teams across multiple countries.
Foster a culture of accountability, documentation, continuous improvement, and operational discipline.
Build strong working relationships with Engineering, Platform, Security, and Compliance teams.
Requirements and Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; a Master’s degree is a plus.
Relevant professional certifications: CISM, CISA, or CRISC.
IT Service Management: ITIL v4 Expert or Master certification.
Extensive practical experience with ISO standards (27001, 22301, 20000) and regulatory frameworks like PCI-DSS and GDPR.
How to Apply
Interested and qualified candidates should apply online through the Cellulant Bamboohr portal at cellulant.bamboohr.com.
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