Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique, and Malawi. The Senior Business Development Officer, Pension will be responsible for driving the growth of the segregated pension business, onboarding clients into the Umbrella Fund Segregated Schemes, and pursuing tender opportunities. The role focuses on market penetration, client acquisition, relationship management, and bid participation, while ensuring compliance with Retirement Benefits Authority (RBA) guidelines and NSSF Tier II requirements.
Key Responsibilities
Sales & Client Acquisition
- Identify, prospect, and acquire new clients and corporate pension schemes for segregated funds and Umbrella Fund Segregated solutions.
- Develop and maintain strong, long-term relationships with trustees, HR managers, employers, and high-net-worth individuals.
- Present proposals, pitches, and solutions to clients and decision-makers.
- Drive revenue growth by achieving set sales targets and market share expansion.
Segregated Business & Umbrella Fund Onboarding
- Guide corporates and individuals through the onboarding process into segregated schemes.
- Support client migration and compliance with NSSF Tier II contributions, ensuring alignment with statutory requirements.
- Collaborate with fund managers, administrators, and trustees to deliver seamless onboarding and service delivery.
Tenders & Institutional Business
- Monitor and track tender opportunities in pensions and asset management.
- Prepare, compile, and submit high-quality tender documents in compliance with requirements.
- Coordinate with internal teams to ensure timely delivery of tender submissions.
- Build networks with procurement officers and institutional stakeholders to position the company competitively.
Market Analysis & Strategy
- Conduct continuous market research to identify emerging pension and asset management opportunities.
- Monitor competitive trends and provide insights for product positioning and business growth.
- Develop and implement strategies to penetrate retail, salaried, and institutional segments.
Product Development & Promotion
- Work with product and investment teams to design, develop, and promote pension and investment products.
- Create innovative solutions to diversify revenue streams in the segregated fund space.
- Partner with marketing teams to develop promotional campaigns and client education initiatives.
Key Performance Indicators
- Growth in segregated fund Assets Under Management (AUM).
- Number of new Umbrella Fund Segregated clients onboarded.
- Success rate in tender submissions and institutional business acquisition.
- Achievement of annual sales and revenue targets.
- Client satisfaction and retention levels.
- Compliance with RBA and NSSF Tier II regulations.
Knowledge, Experience and Qualifications Required
- Bachelor’s degree in Business, Finance, Economics, Actuarial Science, or a related field.
- Professional qualifications such as CISI, CFA, or pensions/retirement certification will be an added advantage.
- Minimum 3–5 years’ experience in business development within pensions, asset management, or financial services.
- Experience in tender preparation, submission, and institutional business acquisition.
- Demonstrated track record in acquiring and managing corporate pension schemes and segregated business.
Technical and Functional Competencies
- Knowledge of investment classes.
- Customer, market, and competitor understanding.
- Effective negotiation skills.
- Excellent organizational and analytical skills.
- Report writing skills.
