Kenindia Assurance Company Limited is seeking a Motor Claims Analyst to conduct a proper analysis of claims, ensure proper claim registration, processing, and reviewing in line with the departmental targets to achieve overall business objectives.
Principal Accountabilities
Claim Registration: Registering claims for proper records and ensuring that the correct data is input and captured in the system.
Service Provider Management: Appointing service providers (assessors/investigators) so as to quantify liability and ensuring that they meet agreed service level timelines.
Customer Service: Ensuring that there is proper customer service to both internal and external clients by giving the right documents and calling for proper documentation from stakeholders to allow for easy processing of claims.
Stakeholder Notification: Notifying internal stakeholders of large claims.
Claim Analysis: Analyzing and studying adjuster/assessors reports to establish occurrence of events and ensuring that they conform with policy terms and conditions.
Settlement Processing: Processing claims to ensure amicable settlement by preparing claim notes for approval.
Reporting: Preparing reports such as claims experience.
Communication: Communicating in writing and meeting with insured/clients regarding settlement offers and advising on recommendations in service provider reports in order to mitigate future losses.
Salvage & Recoveries: Ensuring salvage collection is done and that all files pertaining to salvage are forwarded to the Salvage section for disposal. Ensuring that all files pertaining to recoveries are sent to the Legal Department for the recovery process to be effected.
Reserve Reviewing: Reviewing of claims reserves to reveal the true picture of Company claims status.
General Administration: Reconciling of outstanding claims statements from stakeholders to enable them know their correct account positions. Ensuring that all closed files are sent to the registry for safe keeping.
Any other duties assigned.
Minimum Qualifications - Knowledge and Experience
Undergraduate Degree in any related field.
Professional qualification: AIIK (Associate of the Insurance Institute of Kenya).
At least 2 years of relevant experience in motor claims.
How to Apply
Interested and qualified candidates should apply online by visiting the Kenindia HR portal at kenindiahr.peopleshr.com.
How to Apply
Interested and qualified candidates should apply through the Kenindia HR portal. Visit the application link: https://www.myjobmag.co.ke/apply-now/1184249 which redirects to the official portal at kenindiahr.peopleshr.com.
