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Sales Team Leader at Incredo Finance | Ajira Zone

Incredo Finance

Sales Team Leader

Nairobi

Posted 01 August, 2026

Deadline 04 August, 2026

SalesFull-TimeJunior-level(1-2 yrs)

Incredo Finance is a non-deposit taking microfinance institution addressing gaps in provision of affordable and accessible financial solutions.

Lead, motivate, and coach the sales team to achieve individual and departmental performance targets.

Drive business growth by meeting and exceeding sales objectives while expanding the company’s customer base.

Develop and maintain strong relationships with new and existing clients to enhance customer satisfaction and retention.

Monitor sales performance and provide regular coaching, mentorship, and performance feedback to team members.

Identify new business opportunities and implement effective sales strategies to increase market penetration.

Ensure compliance with company policies, lending procedures, and regulatory requirements.

Support the loan application process by ensuring quality customer onboarding and efficient loan processing.

Prepare sales reports, monitor key performance indicators (KPIs), and recommend strategies for continuous improvement.

Collaborate with other departments to enhance service delivery and achieve organizational goals.

Minimum of a Diploma in Sales and Marketing, Business Administration, or a related business field.
At least 1 year of experience in a team leadership or supervisory role.
At least 2 years of experience in logbook financing or a similar lending environment.
Strong knowledge of lending practices, loan processing procedures, and credit operations.
Proven ability to lead high-performing sales teams and consistently achieve or exceed sales targets.
Excellent communication, negotiation, presentation, and interpersonal skills.
Strong leadership, coaching, mentoring, and people management abilities.
A strategic mindset with excellent analytical, problem-solving, and decision-making skills.
Proficiency in Microsoft Office applications and CRM or loan management systems is an added advantage.