Sales Executive (Steel Trading)

Role Overview

The Sales Executive (Steel Trading) will serve as the primary representative for steel trading operations in Nairobi, driving business growth, developing customer relationships across East Africa, managing accounts, and coordinating trade and import logistics.

Key Responsibilities

• Build and maintain strong, long-term relationships with steel buyers across East Africa.
• Promote the company’s steel products and commercial offers to existing and prospective customers.
• Identify sales opportunities, prepare competitive offers, follow up with customers, and close orders.
• Serve as the main local point of contact for customers, managing communication, meetings, visits, and ongoing account relationships.
• Monitor customer accounts and follow up on outstanding payments and collections.
• Conduct customer KYC checks and monitor account standing, payment history, and creditworthiness.
• Coordinate orders, shipments, and logistics with headquarters, steel mills’ local offices, and logistics partners.
• Support import and port-clearance processes to ensure timely delivery of customer orders.
• Monitor market conditions, customer activity, competitor developments, pricing, and new business opportunities.
• Provide regular updates to headquarters on sales activity, customer requirements, market developments, and potential risks.
• Maintain accurate records of customer interactions, quotations, orders, payments, and sales activities.
• Travel regularly within East Africa to meet customers and develop new business opportunities.

Key Qualifications

• Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Engineering, or a related field.
• At least four years of experience in steel trading, steel sales, or steel procurement.
• Good working knowledge of steel products and their applications.
• Understanding of international trade and import processes, including CFR, CIF, letters of credit, open-account payments, and port clearance.
• Strong sales, negotiation, communication, and relationship-management skills.
• Experience in customer account management, credit control, and payment follow-up.
• Existing relationships with steel buyers across East Africa will be an added advantage.
• Ability to communicate in Gujarati or Hindi will be an added advantage.
• Willingness to travel frequently within the East African region.
• Strong organisational skills, integrity, accountability, and the ability to work independently.