The SACCO Assurance Assistant is responsible for the acquisition of SACCO Assurance business within the assigned region/branch. The primary objective is to sell SACCO Assurance products to both existing customers and suitable prospects through direct approach and referrals. This role plays a vital part in growing the SACCO’s overall profitability through non-funded income generated from insurance sales commissions.
Key Responsibilities
Business Growth: Expand the SACCO assurance book by securing new business in accordance with established targets.
Market Intelligence: Gather market intelligence on insurance products and relay findings to the relevant stakeholders.
Relationship Management: Build and maintain strong working relationships with various departments and branch teams to generate leads and business through their customers.
Product Advocacy: Champion insurance products and business processes, providing branch-level training to sensitize staff on SACCO assurance business.
Innovation: Identify and suggest new or emerging products and marketing channels for service distribution.
Retention: Manage a portfolio of business to ensure high retention rates.
Market Research: Collaborate with the Relationship Officer SACCO Assurance to conduct market research and periodically review insurance products based on market feedback.
Operational Execution: Manage day-to-day insurance operations at the regional/branch level, including cross-selling, claims administration, and documentation.
Premium Management: Monitor customer premiums and policy renewals, ensuring timely follow-ups and engagement to maintain retention ratios.
Asset Protection: Ensure all collaterals and assets with the SACCO’s interest are comprehensively insured.
Compliance: Adhere to all regulatory and internal procedures, including Data Protection laws, Anti-money laundering (AML), and KYC protocols.
Reporting: Prepare periodic reports and support branches in achieving their specific targets.
Qualifications and Requirements
Academic Background: A Bachelor’s degree in a related field, or a Higher Diploma/Diploma in Insurance.
Secondary Education: KCSE mean grade C (Plain) with a C (Plain) in both Mathematics and English.
Professional Certifications: Certificate of Proficiency (COP) in insurance is required. Professional progress toward a diploma, ACII, or AIIK certification is highly advantageous.
Experience: At least 3 years of relevant experience in a similar or related insurance position.
Required Skills and Competencies
Excellent communication and presentation skills.
Goal-driven and results-oriented mindset.
Strong negotiation and customer care abilities.
Ability to develop and implement regional sales strategies.
Exceptional attention to detail.
How to Apply
Interested and qualified candidates should apply online via the Google Form provided by Tower Sacco. Visit Tower Sacco Application Link to submit your application. Ensure your application is completed by March 18, 2026.
How to Apply
Interested and qualified? Go to Tower Sacco on docs.google.com to apply. Ensure you submit your details before the deadline of March 18, 2026.