Retail Sales Executive

Key Responsibilities

• Identify and acquire new customers through proactive field sales and business development activities.
• Build and maintain strong relationships with existing and prospective customers to drive sales growth.
• Promote new products and create awareness of the company's products and services.
• Recruit and onboard new customers within the branch catchment areas.
• Execute marketing initiatives, including staff engagement programs, garage programs, in-store promotions, trade shows, exhibitions, and product activations.
• Conduct regular customer visits to understand client needs and provide effective sales solutions.
• Respond promptly to customer inquiries and provide exceptional customer service.
• Support branch retail teams in achieving sales and customer acquisition objectives.
• Develop strategic local business partnerships to enhance market penetration.
• Drive branch profitability by achieving and exceeding assigned sales targets.
• Recommend innovative initiatives to improve branch sales performance and customer experience.
• Implement branch-specific marketing campaigns and promotional activities.
• Prepare and execute weekly and monthly sales plans.
• Maintain accurate customer records and sales activities using the company's CRM system (Zendesk Sell).
• Conduct market intelligence by monitoring competitor activities, customer trends, and emerging market opportunities, and provide actionable reports.

Minimum Qualifications

• Bachelor's degree or Diploma in Sales, Marketing, Business Administration, or a related field.
• 1-2 years of proven experience in sales, business development, or account management.
• Strong negotiation, presentation, and relationship management skills.
• Excellent communication and interpersonal abilities.
• Self-driven, target-oriented, and able to work independently.
• Proficiency in CRM systems and Microsoft Office applications.