This role is for a Restaurant Runner at Java House, primarily focused on ensuring the prompt and accurate delivery of food orders from the kitchen to the customer tables, maintaining high standards of quality and service.
Duties and Responsibilities
- Deliver food orders from the kitchen to tables promptly and accurately.
- Ensure food presentation, temperature, and quality meet restaurant standards.
- Communicate with kitchen and service staff regarding order status and guest needs.
- Maintain the cleanliness of the waiter stations and the restaurant.
- Always follow food safety and sanitation guidelines.
- Assist with restocking condiments.
- Support opening and closing duties as assigned depending on the business dynamics.
Job Specifications
Qualifications
- Strong communication and teamwork skills.
- Ability to work in a fast-paced environment.
- Attention to detail and sense of urgency.
- Basic knowledge of food safety practices and quality standards as per the S.O.P.
- Ability to stand and walk for extended periods.
- Positive attitude and willingness to help the servers.
Experience
- Be competent in sales and/or project delivery for small and large projects and administrative/business management, with proven ability in customer service.
- Must have Excellent people management skills.
- Must have strong Business Acumen.
- Must have ability to work effectively in an unstructured/structured, fast-paced and P&L driven environment.
- Proven ability to mentor and develop team members.
- Previous restaurant or hospitality experience preferred.
- Knowledge of menu items and allergens.
Special Conditions
- Ability to lift and carry trays.
- Basic Menu Knowledge.
- Prolonged standing, walking, bending, and reaching.
- Flexible availability, including nights, weekends, and holidays.
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